btrPrivacy Policy

This page describes what we collect when you use btr and how we keep that data protected. We understand that your privacy matters, and we are committed to handling your information transparently and securely across all our services — football markets, live-dealer tables, slots, and account management.

When you register on btr, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, or online payment, or place a wager on Liga 1, Champions League, or any other game, you share personal data with us. We use that data only for the purposes set out in this policy — account verification, payment processing, fraud prevention, and service improvement.

Our privacy practices apply to all users on btr, whether you are accessing our platform from Jakarta, Surabaya, Bandung, Medan, or any other supported location. We encourage you to read this policy carefully and contact our support team if you have questions about how we handle your information.

What data we collect and why

We collect data in several categories. During account registration, we ask for your email address, full name, date of birth, and government-issued identification number. We collect this information to verify your identity and confirm your eligibility to use btr services in your jurisdiction.

When you use btr — placing a wager on a football match, spinning a slot game, or playing at a live-dealer table — we record your activity, the amount wagered, the outcome, and your resulting balance. We collect this data to maintain your account history, calculate your game statistics, and detect unusual patterns that might indicate fraud or system misuse.

We also collect technical data — your IP address, browser type, device information, and pages you visit on our site. We use this data to troubleshoot technical problems, improve our platform, and protect against unauthorized access.

• 1
  Identity dataRegistration

  Name, email, date of birth, ID number. We use this to verify your account and prevent fraud.

• 2
  Payment dataDeposits & withdrawals

  Transaction amounts, dates, and payment method. We use this to process your requests and maintain transaction records.

• 3
  Gaming activityAccount history

  Wagers placed, game outcomes, balances. We use this to maintain your account and detect anomalies.

• 4
  Technical dataUsage logs

  IP address, browser type, pages visited. We use this to improve our platform and secure your account.

How we use and share your data

We use your data to provide btr services to you — account management, payment processing, game delivery, and customer support. We do not sell your personal data to third parties. We do share limited data with service providers who help us operate btr — such as payment processors, cloud servers, and fraud-detection vendors. These vendors are contractually bound to protect your data and use it only for the services they provide to us.

On btr, we keep your personal information private and secure — shared only with trusted partners who help us serve you better.

We may disclose your data if required by law — for example, if a government authority issues a legal order demanding information about your account. In such cases, we will notify you of the disclosure unless legally prohibited from doing so.

Data retention and security

We retain your account data — identity information, payment history, gaming activity — for as long as your account is active and for a reasonable period afterward to comply with legal and financial audit requirements. If you close your account, we retain anonymized data for statistical and compliance purposes.

We protect your data using standard encryption (HTTPS), secure password hashing, and access controls. Our servers may sit outside your jurisdiction, but we apply the same security standards regardless of location. If you suspect a security breach or unauthorized access to your account, notify our support team immediately.

Cookies and tracking technologies

We use cookies and similar technologies to remember your login session, track your activity on btr, and deliver personalized content. Cookies are small text files stored on your device that help us provide a seamless experience across our platform.

Essential cookies are required for btr to function — they maintain your login state and protect against fraud. Analytics cookies help us understand how you use our platform so we can improve it. You can disable non-essential cookies in your browser settings, but doing so may limit your ability to use certain btr features.

Your rights and choices

You have the right to access, correct, or delete your personal data. You can request these actions through your account settings or by contacting our support team in English. We will respond to your request within a reasonable timeframe and explain any reasons we cannot fulfill it.

You can also opt out of certain data uses — for example, marketing communications or analytics tracking. However, we must retain core data (identity, payment history, gaming records) to operate btr and comply with legal requirements. If you choose to delete your account, we will remove your personal data except where we are legally required to keep it.

Jurisdiction and data location

Our servers and databases may be located outside your jurisdiction. By using btr, you consent to the transfer and storage of your data in multiple locations, subject to the security standards we maintain globally. We apply the same privacy protections regardless of where your data is physically stored.

Different jurisdictions have different data protection laws. If you are located in a jurisdiction with specific data-protection requirements, our privacy practices are designed to comply with applicable standards. If your local law grants you additional rights — such as the right to data portability or objection to processing — we will honor those rights. Contact our support team if you wish to exercise jurisdiction-specific rights.

Contact and support

If you have questions about our privacy practices, concerns about your data, or requests to access, correct, or delete your information, contact our support team. We provide English-language assistance and will respond to your inquiry within one business day. We are committed to addressing your concerns fairly and transparently.

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by email or through a notice on our platform. Your continued use of btr after any update indicates your acceptance of the new policy.