btr Legal Notice

btr operates as an online gaming and sportsbook platform in jurisdictions where local law permits. We do not offer our services in regions where online wagering is prohibited by applicable law. This legal notice outlines our service boundaries, account eligibility requirements, and the responsibilities users bear when accessing our platform.

Users are responsible for verifying that their access and use of btr comply with the laws of their own jurisdiction. Before opening an account, you should confirm that online gaming services are legal in your area. We enforce jurisdiction restrictions during account verification and reserve the right to close accounts that violate these boundaries.

This notice applies to all users on btr, whether you access our platform from Jakarta, Surabaya, Bandung, Medan, or any other location. Our commitment is to operate transparently within legal frameworks and to protect both our users and our platform through clear, enforceable policies.

Service availability and jurisdiction restrictions

btr is available only in jurisdictions where local law permits online gaming and sportsbook services. We do not operate in regions where such services are prohibited. Our service area is defined by applicable law, not by our choice of markets. If online gaming is illegal in your jurisdiction, btr does not offer services to you, and you should not attempt to access our platform.

Users are responsible for understanding their own local legal context. Some regions in Indonesia permit online gaming; others restrict it. Municipal regulations may vary between Jakarta, Surabaya, Bandung, and Medan. We encourage you to check your local government guidelines or consult legal resources before opening an account on btr. If you are uncertain whether online gaming is legal in your area, do not proceed with registration.

When you register on btr, you confirm that you have verified your jurisdiction's legal status and that your access complies with applicable law. This is not a formality — it is a binding representation. If we discover that an account holder is accessing btr from a prohibited jurisdiction, we reserve the right to suspend or close that account immediately.

Account eligibility and verification

To open an account on btr, you must meet our eligibility requirements. You must provide accurate personal information, a valid government-issued ID, and proof of residence. Our verification team reviews these documents to confirm your identity and to ensure you are accessing btr from a supported jurisdiction.

If your documents are incomplete or unclear, our verification team will request additional information. This process typically takes a few hours to one business day. Once your account is approved, you receive notification via your registered email and can proceed to deposit.

Payment methods and financial responsibility

btr accepts nine payment methods: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and virtual accounts from mobile banking, local payment, and online payment. Each payment method is subject to the terms and conditions of the payment provider. We do not control processing times, fees, or other aspects of the payment provider's service.

You are responsible for ensuring that your use of these payment methods complies with your bank's or e-wallet provider's terms. If your payment provider blocks or reverses a transaction, we are not liable. We process deposits and withdrawals in good faith, but we cannot guarantee settlement times because external factors — bank processing, e-wallet server load, holiday schedules — are outside our control.

On btr, we operate with transparency about what we control and what we do not. Payment processing depends on your bank or e-wallet provider, not solely on our platform.

Data protection and privacy

We protect your personal data using standard encryption and security practices. Your payment details, ID information, and account activity are encrypted during transmission and storage. We do not share your data with third parties outside legal requirement or your explicit consent.

Our privacy policy (available on our site) details what data we collect, how we use it, and how long we retain it. By opening an account on btr, you consent to our data practices as set out in that policy. If you have questions about your data or wish to request access, correction, or deletion, contact our support team.

Limitation of liability

btr provides our platform and services on an "as-is" basis. We do not guarantee uninterrupted service, error-free operation, or specific outcomes. We are not liable for losses arising from technical failures, payment provider delays, or user error. We are not liable for losses arising from your violation of applicable law or our terms.

If you believe btr has caused you harm through negligence or breach of contract, you may pursue legal remedies available under applicable law. Any such claim must be brought within the timeframe specified by your jurisdiction's law. Our liability is limited to the amount you have deposited on btr, unless applicable law provides otherwise.

Account suspension and termination

We reserve the right to suspend or close your account if we believe you have violated our terms, this legal notice, or applicable law. Common violations include providing false information during registration, accessing btr from a prohibited jurisdiction, engaging in fraud, or abusing our platform.

If we suspend your account, your balance remains intact. You can contact our support team to appeal the decision. If your account is terminated, we will process any remaining balance as a withdrawal to your registered payment method, subject to verification of your identity and eligibility.

Dispute resolution and complaints

If you have a complaint about btr — a payment issue, a game result, account access, or any other matter — contact our support team. We aim to respond in English within one business day. We will investigate your complaint, review relevant records, and provide a clear explanation of our findings.

If you remain unsatisfied with our response, you have the right to escalate the complaint to our management team. We will review the escalation and provide a final response within three business days. If you believe btr has violated applicable law or your rights, you may pursue legal remedies available in your jurisdiction.

Contact and legal inquiries

For legal inquiries, questions about this notice, or concerns about btr's compliance with applicable law, contact our support team. We maintain records of all legal inquiries and respond to them in accordance with applicable law.

This legal notice is effective as of the date it is published on btr. We may update this notice at any time to reflect changes in applicable law or our policies. Continued use of btr after any update constitutes your acceptance of the updated notice. If you do not agree with any update, you should close your account and cease using our platform.